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Known Errors
These are the known errors in our products, logged as reported with versions and platforms affected as well as corrections and work-arounds.
This list is largely historical, since it records all problems that have been reported throughout G&R history. Only the most recently reported problems still exist, unless you are using a very old copy of the product, in which case you should update the product to the most recent version.
This problem concerns *only* customers running Glink in a web controlled environment who have *already* upgraded to 8.1.3 (or are thinking of upgrading to 8.1.4). In the web controlled environment Glink is downloaded from a web server by clients needing to use it, but installed locally for efficiency. There is an option that enables the locally installed Glink to automatically check on each startup if there is an updated version on the web server and if so, replace itself with the newer version. The /VER option to perform automatic update of Glink does not work for upgrades from version 8.1.3 (and will not work for 8.1.4). The upgrade is collected but never installed. Workaround: If you are running a version *prior* to 8.1.3 and are using automatic update then do *not* upgrade to 8.1.3 or 8.1.4 but go to 8.1.5 or 8.2.0 (or better) immediately and you will sidestep the problem. If you have *already* installed 8.1.3 or 8.1.4 on the clients you can use the script provided here to provide an automatic update that works. First remove the /VER command from the .glink file you are using. Replace it with: /S update.scrgl and save the script below as update.scrgl. You must also provide the URL of the file from which Glink 8.1.5 or 8.2.0 is to be collected in the Assign %WebFile statement in the script. If you are already using /S in your .glink file you will also need to provide that in the next to last line of the script. Script follows: *------------------------------------------------------- Define 1 TempDir Define 2 BatFile Define 3 UpgradeFile Define 4 WebFile Define 5 Data ** You must insert the location of the upgrade package here Assign %WebFile "http://mysite.com/glink/upgrade.exe" GetEnv %TempDir "TEMP" Assign %BatFile (%TempDir "GlinkUpdate.bat") Assign %UpgradeFile (%TempDir "GlinkUpgrade.exe") If ($VERSION gtn 813) Goto Done Dbox Center 160 50 "Upgrade" Ctext 5 5 150 10 "A newer version of Glink is available" Ctext 5 16 150 10 "Would you like to upgrade now?" DefPushButton 20 32 50 14 "Yes" 1 PushButton 90 32 50 14 "No" 2 EndDbox If ($DBOX nen 1) Goto Done Set Istatus Show Fopen #1 input %WebFile If not OK begin Dbox Center 160 40 "Upgrade" Ctext 5 5 150 10 "Unable to access the upgrade file!" DefPushButton 55 20 50 14 "OK" 1 EndDbox Goto Done EndIf Fopen #2 output %UpgradeFile While not eof #1 Frdb #1 %Data Fwtb #2 %Data EndWhile Fclose #1 Fclose #2 Fopen #1 Output %BatFile Fwtline #1 %UpgradeFile Fwtline #1 ":Repeat" Fwtline #1 ("del " %UpgradeFile) Fwtline #1 ("if exist " %UpgradeFile " goto Repeat") Fwtline #1 ("del " %BatFile) Fclose #1 Set DosShow Hide Set DosWait No Exec %BatFile Halt :Done * Modify the following line if you already use a startup * script in your .glink file. Don't forget to remove the '*' * before 'chain' or it won't happen! * chain myscript.scr Return
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